Usborne That’s Not My Teddy Usborne

Prompt Delivery and professional packaging

Thanks to our longstanding association with UPS FedEx DHL, and other leading global carriers, we can offer a variety shipping options. Our warehouse staff is highly skilled and will pack your products according to our precise and precise specifications. Before they are shipped your items will be thoroughly examined and secured. We deliver to thousands of clients every day from all over the world. This shows that we're committed to be the largest online retailer in the world. The warehouses and centers for distribution are situated in Europe and the USA.

Note: Orders that contain multiple items will have a separate processing time for each item.

Prior to shipment, we inspect the ordered items thoroughly before sending the items. Currently, most orders are delivered within 48 hours. Expected delivery time is between 3 and 7 days.

Returns

The inventory is always changing, and cannot be fully controlled by us due to the involvement of multiple entities, including the factory as well as our warehouse. The levels of stock can change at any time. Be aware that it is possible that your order could become unavailable even after you have made the order.

Our policy runs for 30 days. If you don't receive your product within the 30 days period, we are unable to offer a refund or an exchange.

For your item to be returned it must be in its original packaging, unopened and in the same state as you received it. It must also remain in the original packaging.