Lily, the Pond Mermaid Books

Professional packing and fast shipping

Thanks to our longstanding association with UPS FedEx DHL, and other leading global carriers, we are able provide a range of shipping options. Our warehouse staff is highly skilled and will wrap your goods in accordance with our exact and accurate specifications. Your products will go through a thorough inspection and be properly secured before they are shipped. Each day, we ship to thousands of customers in many countries. The fact that we're committed to becoming the biggest online retailer in the world is evident. The distribution centers and warehouses distribution are situated in Europe and the USA.

Note: Orders with more than one product are assigned a particular processing time, based on the individual product.

Prior to shipping, we inspect the ordered items thoroughly before sending the items. The majority of orders are shipped within 48 hours. The delivery time will be between 3 and 7 working days.

Returns

Due to the multiple parties involved such as the factory and the warehouse, we're unable to effectively manage inventory. The actual inventory can fluctuate at any time. It is possible that the stocks could be depleted after the order has been made.

Our policy lasts for a period of 30 days. However, if the 30 days have elapsed since you purchased your item, we will not be able to give you a refund or exchange.

You are able to return a product in the event that it is not used and in the same condition the day you received it. The item must be in the original packaging.