Mermaid Books

Fast Shipping and Professional Packing

Because of our long-standing relationship with UPS FedEx DHL and other major international carriers, we are able to provide various shipping options. Our warehouse personnel is highly-skilled and will package your items according to our precise and precise specifications. Before they are shipped, your goods will be thoroughly examined and secured. Every day we ship hundreds of packages to our customers across many countries. This is a sign of our determination to be the largest online retailer on the planet. There are distribution centers and warehouses located in Europe and in the USA.

Orders that include more than 1 item are assigned processing periods in accordance with the item.

Before shipping, all ordered items will be thoroughly inspected. Most orders are shipped within 48 hours. Expected delivery times are between 3-7 days.

Returns

The inventory is always changing and we are unable to fully manage it because several parties are involved, including our warehouse and factory. The actual levels of stock can change at any point. It is possible that the stocks could be depleted after your order has been processed.

Our policy runs for 30 days. If you don't receive the product within 30 days, we are not able to provide the option of a refund or exchange.

You are able to return an item if it is unused and in the same condition when you received it. The item must be returned in its original packaging.